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Frequently Asked Questions
How long does shipping typically take?â–¼
Standard shipping usually takes 3 to 7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
What is your return policy?â–¼
We offer a 30-day return window for all unworn items in original packaging. Simply contact our support team to initiate a return and receive your prepaid label.
Which payment methods do you accept?â–¼
We accept all major credit cards, PayPal, and Apple Pay. Your transaction is fully encrypted and secure to ensure a safe shopping experience at carolinepolachek.
How do you ensure product quality?â–¼
Each garment is crafted from premium materials and undergoes a rigorous inspection process. We pride ourselves on delivering high-fashion pieces that are built to last.
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